What a year so far! We are thrilled to announce that Anglia Freight has had its best year yet, achieving an unprecedented turnover of £10m.
Geoff Moulton founded Anglia Freight in 1993. It was his vision to establish the business and hit the ‘magic’ £10m turnover figure. Geoff worked hard and the company grew rapidly. In 2010, the second generation of family Directors was appointed. Geoff’s established vision united with the new team’s aspirations. Led by Managing Director, Doug Shawcross, ambitious targets were set and realised time after time. In 2016, our new Transit Hub launched. Business increased, volumes soared, we broke our records for the number of pallets distributed in one night and we hit our ‘magic’ turnover figure.
Geoff comments, ‘Three to four years ago, we were achieving a turnover of £5m. At that time, we had ambitious plans to double that within five years. I can’t tell you how proud I was that we achieved this goal well ahead of time, with 18 months to spare. What a tremendous achievement from our second generation Director team. Of course, I’m thrilled to have hit this goal ahead of time, but what pleases me most is the way that the five team members have gelled. They have brought their own skills and expertise to the table and have formed a successful team. I never thought I’d be able to retire and hand over the reigns to them so easily. This only reflects the total confidence I have in them and repays the faith I had in the new team structure when it was established a few years ago. I can only look forward to seeing how the team will take Anglia Freight to the next level.’
Doug adds, ‘I distinctly remember when we set the £10m turnover target. It seemed like a massive gap from where we were. We were almost doubling our business. As a lover of sport, I would sometimes hear people talking after a good result, commenting on how ‘everything is coming together’. I have to say that hitting the £10m turnover mark felt very much like this. We set the intention, everyone got on board and we achieved it as a team.’ He adds, ‘The best bit is; the bigger we grow, the better our customer service gets. We’ve re-invested into IT and upskilled our teams, allowing us to cope with new business and increased volume effortlessly while still maintaining unprecedented service levels and have refreshed our brand and launched a new website to promote our company values and reinforce how we like to do business.’
Pallet networks are key to our growth
Our focus is network freight. We are a smart business and are in sync with our vision and values around where the business is going and how we’re going to get there. Palletline is the second biggest pallet distribution network in the country and Anglia Freight is a high quality palletised distribution company. We are proud to be the second largest inputter into this network at 3,500 pallets per week.
As a shareholder member of Palletline, we understand how pallet networks operate and consequently this area of our business is growing. We are a company with excellent pallet distribution, unrivalled customer communication and one which doesn’t distract itself from its core philosophy. We now have more staff and more trucks on the road than ever before and are continually improving our facilities and processes to deliver our customers the very best experience.
Refreshed brand. New website.
Off the back of our record year, we are continuing to raise our game, elevating the Anglia Freight brand in the hearts and minds of our customers and within the logistics industry. In line with our growth strategy, we have updated our branding and launched our new website. We want our customers to be able to do business with us quickly and simply, understanding what services we have to offer as well as the benefits of using Anglia Freight. Whether booking a consignment for delivery or getting a quote, we want our website to become a simple one stop shop for all.
Our refreshed brand and new website symbolise what Anglia Freight is all about. For our customers, we do our utmost to get things done quickly, simply and effectively and our new, clean cut identity reflects this. We are more in tune with who we are as a company and believe that less is definitely more. It is this straightforward professionalism that we value and is the way we do business.
Our customer service team prides itself on its communication, responding quickly and efficiently to enquiries. All new customers experience our Onboarding Process. They become familiar with our freight booking systems, can easily find FAQs and can get a quote within 1 hour. Our systems are slicker and existing customers are putting through higher volumes as their businesses grow.
Further development is already in the pipeline. These are indeed exciting times for Anglia Freight.
In May this year, Anglia Freight was found to meet the latest upgrade to the ISO 2015. This was assessed and certified by the Independent European Certification Limited in respect of our Quality Management System and found to be meeting the requirements of ISO 9001:2015.