
Camstar Ingredients is a leading supplier in the food industry, specialising in premium herb and spice blends, pastes, sauces, and marinades. Their high-quality ingredient solutions are crucial for food service brands, bulk service providers, and home-delivered meal kits from major names like Hello Fresh and Mindful Chef.
Shipping an average of 400-500 pallets per month, Camstar Ingredients has relied on Anglia Freight as its trusted logistics partner for the last ten years, keeping up with the high demand and ensuring seamless distribution.
Why Anglia Freight? The need for a reliable and agile haulier
Michael Buckle, who oversees ingredient dispatch at Camstar Ingredients, explains why Anglia Freight is their haulier of choice:
- Proximity & responsiveness: “We chose Anglia Freight because they are literally around the corner, making last-minute changes easy. Say, if we have an order for 20 pallets, but only 19 are ready to be collected, they will take the 19 and return to pick up the extra pallet when it’s ready.”
- Flexible ‘Load & Go’ solutions: Camstar Ingredients frequently ships large consignments outside standard freight networks directly to the customer. Anglia Freight’s ‘Load & Go’ solutions provide empty truck trailers that the warehouse loads as soon as pallets are ready, ensuring immediate dispatch once the order is complete. This unique approach perfectly aligns with our business needs and operational requirements, significantly enhancing our efficiency.
- Adaptability for high-volume clients: For customers like Hello Fresh, Anglia Freight delivers twice a week outside network hours between 9 and 11 p.m. The final volume is ‘never set in stone’ and fluctuates frequently, and Anglia Freight’s operation is flexible and agile enough to accommodate what we need when we need it. This adaptability is crucial for us, reassuring us that Anglia Freight can meet our changing needs, no matter how unpredictable they may be.
A partnership built on communication and trust
Michael works closely with Anglia Freight’s Operations Team. Their daily communication ensures all operations run smoothly and efficiently and everything is done in a friendly manner with a smile.
Beyond daily logistics, Anglia Freight’s leadership is deeply committed to ensuring success. “In the early days when I was new to the role, I made a mistake booking transport for a 26-pallet delivery. I initially thought we were stuck,” recalls Michael. “Then, one of Anglia Freight’s Directors went above and beyond, personally hopping in a truck to deliver the order. That’s what I call service.”
Technology and transparency: A modern approach to logistics
Anglia Freight’s online platform offers real-time tracking, proof of delivery uploads, and instant ETA notifications. This ensures that Camstar Ingredients stays informed and can respond proactively if delays arise. “The platform has been instrumental in our operations, allowing us to track our shipments in real time and make necessary adjustments to our production and delivery schedules, enhancing our efficiency and customer service,” Michael adds.
More than a supplier – a strategic partner
Over the years, Camstar Ingredients has found that working with Anglia Freight isn’t just about moving goods—it’s about having a strategic logistics partner who deeply understands their business needs. Regular meetings with Anglia Freight’s team, led by Ben and Tony, provide an opportunity to review operations, discuss improvements, and plan for future growth.
A logistics provider that goes the extra mile
When asked to sum up Anglia Freight in three words, Michael doesn’t hesitate:
✔️ Reliable
✔️ Always there when we need them
✔️ Flexible
“In the past, we worked with cheaper hauliers but didn’t get the flexibility we needed. We have an excellent relationship with Anglia Freight – everything runs smoothly, and they always go the extra mile. Their team genuinely enjoys what they do, and that makes a difference.”